JJ Nitro

Essential to success is effective communication. But even under the best circumstances, communication can be challenging. Add cultural issues, company politics, and technology to the mix and is gets even harder. Nan discusses this topic with expert Pamela Perkins, author of the Art and Science of Communication, and founder and CEO of the Human Communication Institute - http://www.hci-global.net. Then Nan further explores these elements with best selling author, Peggy Klaus about these so-called, soft skills. Peggy is the President of Klaus Associates, and author of The Hard Truth About Soft Skills - http://www.peggyklaus.com